Building the customer business case for smart services: Starting with Why In this series of posts, I address service product management topics around building smart services - more specifically remote monitoring/predictive maintenance/prescriptive maintenance services for industrial machinery OEMs. Product Managers, in my mind, are mini-CEO’s of such offers and are...
The Manifesto for a New Normal
"Just spread your wings Let loose and fly with me Come on let's Leave This World Behind" - Kreator: Leave this world behind It was exactly a year ago that I returned from BrauBeviale, an international trade fair for the beverages and brewing industry and realised that I had lost...
5 tips for getting spare parts e-commerce right
Roy Chikballapur shares 5 tips for getting spare parts e-commerce right.