Why MachIQ?

For Industry 4.0 initiatives to succeed, it is critical to master the interface between the business architecture of a company and the automation architecture of its industrial sites and facilities. Adopting a business-case driven approach requires people with experience in both, IT (Information Technology) and OT (Operations Technology). The team at MachIQ Software combines a solid track-record in both these areas. 


We are not only deeply familiar with the industrial services ecosystem of machinery & automation suppliers, but also the challenges of integrating different IT systems and rolling out ERP software and processes. Our products reflect our commitment to making change management easy and delivering projects with very short time to value.

With MachIQ, you can be assured that it won’t be a multi-year deployment project that may or may not succeed.


"What our customers need is a common eCommerce platform, a common suppliers' portal where other suppliers can join in and this collaboration that we have with MachIQ is going to provide exactly that for our customers."

Rajesh Jagtap, Head of Service lifecycle development at GEA Food Solutions

Our software plugs you into an entire ecosystem

MachIQ is built for seamless but secure collaboration. Collaboration within the same company as well as between customers and suppliers. Collaboration, also between humans and machines. The maintenance activities in industrial facilities drive the service business of their equipment suppliers & MRO service providers. MachIQ users connect with their suppliers/customers without investing in expensive IT projects.

MachIQ APM users enjoy the access to our fully integrated “marketplace” for original spare parts from machinery companies as well as OEMs. Here they access updated spare parts lists, documents and can not only buy spare parts and supplies, but also connect with repair and refurbishing service providers.

MachIQ Seva users who use the software for their services business enjoy shorter time to market without building “customer portals” where their customers can connect and transact with them. They instead deliver their services directly inside the maintenance software of their customers and are therefore better integrated with the customer’s maintenance & purchasing processes.

We are loved by some of the biggest brands

Our software powers the MRO services activity on equipment that process 50% of the world’s beer, 25% of the world’s processed milk and 30% of the world’s instant coffee and chicken nuggets. Watch the video to learn how our partnership with GEA has resulted in MachIQ becoming the largest multi-brand MRO services platform in the F&B sector.

We are neutral & open to all industrial brands

By design, our technology and our business model enable MachIQ customers to connect with all their customers and suppliers without hidden costs or technical lock-ins. We recognise that a typical factory represents an install-base of hundreds of different brands. No one single “customer portal” or “purchasing network” can serve the needs of all customers and suppliers. Industry 4.0 requires openness, and by choosing our software, whether APM or Seva, our customers are ready for the future.

As a member of the Open Industry 4.0 Alliance, we commit to making it seamless to integrate our software with the digital solutions and data services provided by other members. MachIQ is the only software you will need to make the most of your machines – from any Open Industry 4.0 Alliance member.

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