Privacy Policy

Through its website, MachIQ may have to collect personal data using the contact form. Essential information to answer your information requests are marked with an asterisk and/or red marking. If you do not fill in these mandatory fields, we won’t be able to take the action.

What data do we collect?

Our Company collects the following data:

  • Personal identification information : name, email address, job title, name of the Company you work for.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Contact us via our contact form or via email for information about our products or for support
  • Apply to a job 
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

  • Process your demand or your application
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

Our Company collects your data so that we can:

Our Company securely stores your data on Google Cloud. Google privacy policy is available here: https://policies.google.com/.

MachIQ shall take all adequate and necessary precautions to preserve the confidentiality and the security of the personal data processed and to prevent them from being deformed, damaged or destroyed or that unauthorized third parties have access thereto. However, since MachIQ does not control all the risks in connection of the functioning of the Internet, we draw the attention of Internet users to the existence of possible risks inherent in its use and its operation.

Data should be kept no longer than is necessary for the purposes for which they are processed. These personal data are strictly reserved for use within MachIQ and for internal purposes.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@machiq.com

Or write to us: MachIQ Software Services AG – Gempenstrasse 62, 4053 Basel, Switzerland

Cookies and other tracking technologies

When visiting our website, “cookies” are placed on your computer, your mobile or your tablet. This page allows you to better understand the purposes of these cookies.

What is a cookie?

The term “cookies” must be taken in a broad sense and covers all the tracking technologies placed and/or read during the visit of our website. These trackers record information about your navigation in order to offer you an optimal navigation experience in a context more relevant to your expectations.

Cookies are managed by your internet browser and cannot be used to retrieve data from your hard disk, install a virus, or obtain personal information without your consent.

What cookies are issued and what are they used for?

Functional cookie

Some cookies are required to browse our site. They ensure persistence of data throughout your navigation: display preferences, information entered in forms, connected state, and so on. These cookies must not be deactivated or manually set up, otherwise, the site will be disrupted.

Analytic cookie

The operation of the third-party services involved in order to establish anonymous statistics on the activity of the visitors of our site (contents visited, interactions, etc.) relies on cookies.

The statistics analysis allows us subsequently to improve the ergonomics and the content of our site to offer you a navigation experience always better to meet all your expectations.

Third-party cookies to improve the website’s interactivity

The www.machiq.com website relies on a number of services provided by third party sites. These include, in particular:

  • Share buttons (twitter and LinkedIn)
  • Videos posted on YouTube

These features use third-party cookies directly submitted by these services. When you first visit www.machiq.com, a banner informs you about these cookies and invites you to indicate your choice. You have the possibility to accept or decline the registration of useful cookies for statistical purposes for improving our website. They are only delivered if you accept them or if you continue your browsing through the website by visiting a second page of www.machiq.com

You can change these settings at any time. However, you are reminded that these settings may modify your access to our services requiring the use of cookies.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 August 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@machiq.com

Or write to us at: MachIQ Software Services AG – Gempenstrasse 62, 4053 Basel Stadt, Switzerland