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Tag: digital transformation

Services

Selling smart services and scaling the business (Part 3)

This is the final in a 3-post article series on Smart Services. If you haven’t read the previous parts, here are the links:

Roy Chikballapur

July 6, 2021

Services

The Product Manager’s guide for Smart Services (Part2)

This is the second in a 3-post article series on Smart Services. You can read the first article on building a strong business case here.

Roy Chikballapur

May 27, 2021

Services

The Product Manager’s guide for Smart Services (Part 1)

In this series of posts, I address service product management topics around building smart services – more specifically remote monitoring

Roy Chikballapur

April 21, 2021

Services

The Manifesto for a New Normal

It was exactly a year ago that I returned from BrauBeviale, an international trade fair for the beverages and brewing industry and realised that I had lost my sense of taste. It was still pre-Covid-19 in the news, my doctors put it down to an inexplicable neurological cause that they couldn’t diagnose.

Roy Chikballapur

November 19, 2020

Services

The long-tail is where the next billion in service revenue is (Part 2)

In my last post, I covered the stakes in expanding

Roy Chikballapur

August 10, 2020

Services

The long-tail is where the next billion in service revenue is (Part 1)

For the last couple of decades, as service revenue grew in importance

Roy Chikballapur

July 24, 2020